Repair Riot

Dishwasher Not Getting Water

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Quick answer

First, check if the dishwasher's water inlet valve is receiving power and if the water supply is on. If the valve is faulty, replace it. Also, ensure the filter and spray arms are clear of debris.

Confirm the symptom

Tools and prep

Step-by-step troubleshooting

  1. Check Water Supply Valve
    Do: Locate the water supply valve under the sink and ensure it is fully open.
    Observe: Water should flow freely when you turn on the valve.
    Means: If the valve is closed or partially closed, opening it should resolve the issue.
    Next: If water still doesn't flow, move to the next step.
  2. Inspect Water Inlet Valve
    Do: Check the water inlet valve for any visible damage or blockage.
    Observe: The valve should be free of debris and the solenoid should click when the dishwasher is turned on.
    Means: A non-clicking solenoid or a clogged valve indicates a problem.
    Next: If the valve is faulty, replace it.
  3. Test Water Inlet Valve
    Do: Use a multimeter to test the water inlet valve for continuity.
    Observe: The multimeter should show a reading if the valve is working correctly.
    Means: No reading indicates a faulty valve that needs replacement.
    Next: Replace the water inlet valve if it is not working.
  4. Check for Clogs in Spray Arms
    Do: Remove the spray arms and inspect for clogs or debris.
    Observe: Spray arms should be clear of any blockages.
    Means: Clogged spray arms can prevent water from distributing properly.
    Next: Clean the spray arms and reinstall them.
  5. Inspect the Dishwasher Filter
    Do: Locate and remove the dishwasher filter, then clean it thoroughly.
    Observe: The filter should be free of food particles and debris.
    Means: A dirty filter can restrict water flow.
    Next: Reinstall the clean filter and test the dishwasher.
  6. Check the Float Switch
    Do: Ensure the float switch is not stuck in the up position.
    Observe: The float switch should move freely up and down.
    Means: A stuck float switch can prevent the dishwasher from filling with water.
    Next: If the float switch is stuck, clean or replace it.
  7. Verify Dishwasher Settings
    Do: Check the dishwasher's settings to ensure it is not in a power-saving or rinse-only mode.
    Observe: The dishwasher should be set to a normal wash cycle.
    Means: Incorrect settings can affect water intake.
    Next: Adjust the settings to a normal wash cycle and test the dishwasher.

Common causes

CauseLikelihoodDifficultyPart often needed
Water Supply Valve Closed
The water supply valve under the sink is not fully open.
CommonEasyNone
Clogged Water Inlet Valve
The water inlet valve is blocked by debris or mineral buildup.
CommonEasy–MediumWater Inlet Valve
Faulty Water Inlet Valve
The solenoid in the water inlet valve is not receiving power or is damaged.
CommonMediumWater Inlet Valve
Clogged Spray Arms
Spray arms are blocked by food particles or debris.
SometimesEasyNone
Dirty Dishwasher Filter
The filter is clogged with food particles and debris.
SometimesEasyNone
Stuck Float Switch
The float switch is stuck in the up position, preventing the dishwasher from filling.
RareMediumFloat Switch
Incorrect Dishwasher Settings
The dishwasher is set to a power-saving or rinse-only mode.
RareEasyNone

Parts matching

If you need to replace parts, match these common components:

Purchase replacement parts that are compatible with your dishwasher model.

When to call a professional

FAQ

Why is my dishwasher not getting water even though the supply valve is open?

This could be due to a clogged or faulty water inlet valve. Check the valve for blockages or damage and replace it if necessary.

Can a clogged spray arm cause the dishwasher not to get water?

A clogged spray arm can prevent proper water distribution but typically does not stop water from entering the dishwasher entirely. Check the water inlet valve and filter first.

How do I know if the float switch is stuck?

If the float switch is stuck in the up position, the dishwasher will not fill with water. Check if it moves freely; if not, clean or replace it.

Is it possible that incorrect settings are causing the issue?

Yes, if the dishwasher is set to a power-saving or rinse-only mode, it may not fill with water properly. Ensure it is set to a normal wash cycle.

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